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FAQWhich payment options are available to me?
Credit card (Master, American Express, Visa)
PayPal
Instant transfer
How much are the shipping costs?
Within Germany:
shipping costs for bike bags EUR 5.99
shipping costs for gift cards EUR 0.85
EU:
Zone 1 flat shipping rate (EU) of 15,99 Euro.
Zone 2 flat shipping rate (Switzerland, England, North Ireland) of 26,90 Euro
Shipping time – How long does delivery take?
After receiving your payment, we will ship your order and send you a shipping confirmation by email.
Delivery within Germany generally takes 3-5 working days, if in stock
Delivery within Europe generally takes 5-8 working days, if in stock
We shall not be held liable if the shipment of your product becomes delayed or impossible due to our delivery service providers not meeting their contractual obligations, and reserve the right to use an alternative delivery service provider in this case.
Do any stores carry these products?
Our products can be found in the stores of our contractual partners. A list of these stores can be found here.
Am I able to personalize the products?
Of course! Please contact us for more details. contact
Where do I find the standard withdrawal form?
The standard withdrawal form is attached to our order confirmation e-mail or available for download on our website.
