Cancellation policy of quadrosdesign, Heike de Quadros, Am Lemkenhof 42, 23966 Wismar, last updated: 20.11.2019

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, the goods or – in the case of a single order for several goods that are delivered separately – the last goods for which you have the right of cancellation is not excluded, have taken possession of.

To exercise your right of withdrawal, you must contact us, quadrosdesign, Heike de Quadros, Am Lemkenhof 42, D-23966 Wismar, Germany. Telephone: +49 (0) 3841 6447699, email:, by means of a clear explanation (e.g. a letter sent by post, telephone, fax or email) about your decision to cancel the contract, inform. You can use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your right of cancellation before the cancellation period expires.

Consequences of cancellation

If you cancel this contract, we have made all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You have to return or send the goods to us, quadrosdesign, Heike de Quadros, Am Lemkenhof 42, D-23966 Wismar, Germany, without delay and in any event within fourteen days from the day on which you inform us of the cancellation of this contract to hand over. The deadline is met if you send off the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to use and / or damage to the goods, as well as to unnecessary handling to check the nature, properties and functionality of the goods.

– End of revocation –